According to research firm IDC, next-generation billing systems have become a critical component in helping companies gain a competitive advantage and reduce costs.

Billing will be a key area of growth for service providers as they look to the next generation of pricing for their traditional and value-added services, says the Yankee Group.

In a recent report, PricewaterhouseCoopers states that the service provider industry is replete with inaccurate rating and discounting, mismanaged credit assessments, incorrect plans and promotions, inaccurate provisioning, and unauthorized credits and specials.

There's no two ways about it: billing and customer care has become a mission-critical aspect of your business. Isn't it time you take a closer look at your billing process?

Through our FREE billing evaluation, Inovaware will:

• evaluate your current billing process and how it can be improved

• help you understand how your current/future business needs impact your billing and customer care operations

• map out how to make the most out of your billing infrastructure and turn it into a competitive advantage

• draw form our extensive customer experience to highlight examples applicable to YOUR case