Inovaware's PRISM billing and customer management solution is specifically designed to meet the unique needs of IP-centric companies by offering the most flexible, fully featured and high value solution for VOIP, broadband, web hosting, IPTV, content provider, data center, ASP, ISP and broadband wireless billing and customer management requirements.

PRISM allows you to be proactive in your marketing initiatives. You can create the service packages, pricing schemes and special promotions your marketing team wants in order to maximize customer acquisition and minimize churn. Service bundles, pricing and discounts can be easily configured and modified in real-time to quickly respond to new market dynamics. By defining package content and pricing plans that meet specific customer demographics and demands, you can stimulate customer loyalty AND drive revenue growth. Automated collection processes ensure that balances are paid on time, whether in real-time or on a recurring cycle. As a result, cash flow is greatly accelerated and revenue leakages usually associated with non-automated processes are prevented.

PRISM empowers you to attract and retain customers by delivering a range of alternative pricing, bundling, billing and payment options. Business and residential customers alike have varying needs: a customer who is an occasional user of a service might prefer to be billed on usage rather than subscription for example. Companies unable to keep up with these demands are at risk of losing customers to more flexible competitors. With PRISM billing software you can offer your subscribers the freedom to chose what best fits their particular needs, and build a loyal customer base more open to new service and products.

PRISM IP billing solutions accommodates the rapidly changing business models of online businesses. Whether it’s broadband access, hosted applications or content-on-demand, the system’s extensible architecture enables you to seize new opportunities, expand into emerging markets, and generate rapid revenue growth. Many companies who want to offer new, value-added services are stalled by inflexible business systems that don’t allow for rapid integration or innovative pricing models. PRISM software solves these challenges by offering the ability to price services according to various usage metrics such as traffic volume, QoS, timeliness of service, content type, and a multitude of other parameters. New complex offerings can be rapidly brought to market and priced on a combination of flat, transactional and usage-based fees, thereby maximizing revenue generation.