As more businesses depend on cloud services, the cloud infrastructure market continues to expand at a breakneck pace. But vying for the attention of today’s savvy and over-courted business customer makes speed and responsiveness critical for success.
Succeeding in the cloud infrastructure market means constantly adding value to your subscribers and fostering complex, recurring relationships. PRISM gives you the flexibility to launch profitable and complex pricing structures, no matter where you are in the cycle.
Whether you’re invoicing as a cloud service aggregator, cloud service provider, or SaaS/PaaS/XaaS provider, our multilevel billing system lets you easily accept usage and charges from upstream and then issue bills downstream.
When you’re billing across multiple countries, you need a billing system that can handle multi-currency/multi-language issues. PRISM easily handles all the billing touch points of the service value chain, so you can spend your time focusing on nurturing growth and creating recurring relationships.
PRISM makes it easy for you to go international, providing:
PRISM’s flexible billing features let you create and implement new pricing plans on the fly. Seamlessly adapt to your customers’ needs by controlling:
Consumers crave efficiency, especially when it comes to managing their cloud infrastructure services. PRISM lets customers register directly on your site and gives them real-time access to their account to view bills, add services, and manage their accounts. Giving customers immediate access to services, is also soothing for your bottom line: PRISM’s hands-off service provisioning reduces the cost of service activation.
Understand what your customers already use is the first step to knowing what they will need next. PRISM’s analytics and reporting gives you the insight you need for informed decisions. Enhance revenue from current customers through on-target marketing, strategic pricing, bundling and discounting of services
PRISM’s dunning engine automatically manages your service contracts, including renewals, reminders, late fees, and service suspension. No more lapsed services due to credit card expiration. No more manual follows-up on late payments.
From free trials to upgrades, add-ons to renewals, PRISM makes every step of the customer lifecycle a breeze. When you deliver a consistently great customer experience, there’s less reason for them to stray to any other cloud.