mediaMedia agencies must adapt to a world in which communication has changed dramatically. Traditional media now has to compete with bloggers, social media and other privately owned media. Today’s media subscribers expect more. PRISM has the tools to help you deliver a seamless subscriber experience to today’s demanding audiences.
In today’s world of 24/7 media channels, your subscribers crave instant access. Successful media companies give subscribers control over their subscription experience. PRISM’s advanced self-provisioning eliminates the hassle of a phone call and lets media subscribers upgrade their services and access their account info whenever they want.
PRISM’s dunning engine automatically manages your service contracts, including renewals, reminders, late fees, and service suspension. No more lapsed services due to credit card expiration. No more manual follows-up on late payments.
Reduce the chance for errors by pre-checking the results of upcoming bill runs. PRISM’s fully integrated system supports full trial bill runs so you can verify invoicing before posting.
When you know just what kinds of content your subscribers love, you can create the media packages and content that matter most to them. PRISM lets you track service selection and usage. Determine how successful each service is so you can better fine tune your next offering.